The video game industry stands out as a leader in community building, making it an excellent source of inspiration for broadcasters looking to cultivate their own communities. Joe King, a seasoned social media and community manager with over a decade of experience driving customer engagement and building vibrant online communities for top gaming brands, including Tencent Games, GameStop, and Gearbox, joined our Community Building Consultant, Seth Resler, to talk about what he’s learned about online community management working in the industry, and how these lessons apply to public media broadcasters.

 Among the topics they cover:

  • The difference between and community manager and a social media manager
  • The skills needed to diffuse conflict in brand communities
  • How organizations can help their community managers avoid burnout

 You can watch the full interview here:

Each month, we host a virtual event for public media broadcasters called Beyond The Broadcast. Our events feature conversations with community professionals who work outside of the broadcasting industry, and offer a unique opportunity for public media professionals to interact with one another. You are invited to join us for our next event:

If you would like to learn how your radio station can begin building communities, Seth Resler offers an online course called the Community Launch Accelerator. This program will give you a step-by-step blueprint for building a community from your own audience. Find more details here:

Learn more about Seth.